Privacy Policy

1. Introduction

At MSD Orivion International Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us through our website
• Participate in surveys or promotions

This information may include:

• Name and contact details (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Demographic information
• Preferences and interests

2.2 Automated Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To communicate with you about your orders, account, or inquiries
• To send you marketing communications (with your consent)
• To improve our website, products, and services
• To prevent fraud and enhance security
• To comply with legal obligations

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

4. Data Protection

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All sensitive information, including payment details, is encrypted using SSL technology. We regularly review our security measures to ensure they remain effective against emerging threats.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Cookies are small text files that are placed on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: Required for the operation of our website
• Analytical Cookies: Allow us to recognize and count visitors
• Functionality Cookies: Used to recognize you when you return
• Targeting Cookies: Record your visit and pages you have visited

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Object: You can object to our processing of your data
• Right to Data Portability: You can request transfer of your data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.